Patient Experience


Effective Saturday, May 22, CRHN will allow 2 visitors at a time from the hours of 8:00 am – 8:00 pm.

  • Visitors should be 18 years and older
  • Visits continue to be limited to the patient’s room – visitors should not be in the therapy gyms unless actively involved in a scheduled caregiver training session
  • Visitors should wear an approved surgical mask throughout the entire visit
  • We ask that visitors not eat in the room with the patient

We aim to provide the most optimal setting for rehabilitation and recovery. To achieve this goal, we offer the following amenities: 

  • 60 private, luxurious rooms with guest accommodations 
  • A unit dedicated to stroke recovery and neurology wellness 
  • Rooms specifically designed to treat dialysis patients
  • Adaptive kitchen for re-learning skills of daily living 
  • Day rooms designed for patients and their families to gather and support one another 
  • Transition apartment where patients can practice their independence before going home 
  • Outdoor healing and mobility courtyard designed to promote safe community re-entry 
  • Outdoor putting green and driving range geared towards a more athletic-focused recovery 
  • Flat-screen TVs 
  • Complimentary Wi-Fi 
  • Chapel for spiritual support 

While visiting or staying with us, it is important to note the following guidelines that ensure the comfort of everyone in the hospital: 

Cell Phone/Telephone

Patients and visitors may quietly use personal cellular phones inside the hospital so long as the devices do not interfere with patient privacy or the hospital’s healing environment.

A telephone is located in each patient’s room.


Our patients are provided meals approved for their unique health conditions by a team of health care professionals and prepared with each patient’s treatment and recovery in mind.

Visitors to the hospital may purchase snacks or hot meals in the cafeteria, located on the ground level.


Free parking is provided for patients and visitors in parking lots on the hospital campus.

Flower and Balloon Information

We allow flower and balloon deliveries to patients.

Pastoral/Spiritual Care

Our chaplains are available to address emotional and spiritual issues. Their services include individual and group consultations, prayer support and referrals to spiritual resources upon the patient’s discharge by the hospital.


Complimentary Wi-Fi is available for all patients and families. Users should note the connection is not encrypted and users assume all responsibility for access.

Concerns about Our Care?

Our goal is to provide quality of care to our patients. Please call us at 317.585.5411 for any concerns you may have.